At Zané, protecting your personal information matters to us. This Privacy Policy explains what data we collect, how we use it, and what rights you have. It applies to all personal information you share with us directly, or that we receive while working with you.
When we say “Zané”, “we”, or “us”, we mean Zané and any related entities or partners that may process your personal information as part of delivering our services, programmes, events, or collaborations.
We use the term “personal information” to describe any data that identifies you or can reasonably be linked to you. When we refer to “processing”, we mean collecting, storing, using, sharing, or managing that information in any way.
Zané processes personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa.
Why We Process Personal Information
We process personal information for several purposes related to our work.
Where required, we may also process personal information with your consent, which you may withdraw at any time.
When and How We Share Personal Information
We only share personal information where it is necessary and done responsibly.
Within Zané
Your information may be shared within our team or with trusted collaborators involved in delivering programmes, services, or events.
With Trusted Service Providers
We work with selected service providers who help us operate our website, systems, and services. These may include platforms for:
These providers are required to process information securely and only in line with our instructions.
Legal and Professional Requirements
We may disclose personal information if required to do so by law, or when necessary to:
International Data Transfers
Some of our service providers or digital platforms may store or process information outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information in line with applicable data protection standards.
Data Security
Zané uses appropriate technical and organizational measures to protect personal information from loss, misuse, unauthorized access, or disclosure.
Access to personal information is limited to authorized individuals and service providers who require it to perform their roles, and they are required to maintain confidentiality.
While we take reasonable precautions to protect personal information, no online system can be guaranteed to be completely secure.
Your Rights
You have certain rights in relation to the personal information we hold about you. Subject to applicable laws, you may:
We aim to respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
We encourage you to review this page periodically to stay informed about how Zané protects your personal information.
The information provided on this website is intended for general information and educational purposes only. While Zané aims to ensure that all content is accurate and up to date, the creative economy, business environments, and regulatory landscapes are constantly evolving, and information may change over time
The content on this website should not be interpreted as formal financial, legal, tax, or professional advice. Every creative career, business, and partnership is unique, and decisions should be made in consultation with appropriately qualified professionals who understand your specific circumstances.
Zané makes reasonable efforts to ensure that information shared on this website is based on reliable sources and industry knowledge. However, Zané does not guarantee the completeness, accuracy, or reliability of any information provided. All content is made available “as is,” without warranties of any kind.
Zané, its team, and its partners are not liable for any loss, damage, or consequences that may arise from reliance on the information presented on this website.
From time to time, this website may include links to external websites or resources for reference or convenience. Zané does not control, endorse, or take responsibility for the content, accuracy, or reliability of these external sites.
By using this website, you acknowledge that the information provided is intended for general understanding only and that Zané is not responsible for how this information is interpreted or applied without appropriate professional advice.
Introduction
When you register for a training, workshop, programme, or event hosted by Zané, these Terms and Conditions (“Terms”) apply. They govern your registration, participation, and use of our event platforms, whether the event is held in person, virtually, or in a hybrid format.
By registering for or attending a Zané event, you agree to these Terms.
Event Registration
Registration
To attend an event, you must complete the registration process through our website or via the ticketing link provided. Some events may be free to attend, while others require payment.
Confirmation and Tickets
Once you complete your registration, our ticketing platform will issue a confirmation and send your event ticket to the email address provided. Your registration is only considered confirmed once a ticket has been issued.
Payment
Payment Terms
For paid events, payment must be completed in order to secure your ticket. Our ticketing platform will process payments and issue tickets once payment has been successfully completed.
Cash Payments
Where cash payments are accepted, payment must be settled in full at the time of purchase in order for the ticket to be issued.
Refunds
Each event may have its own refund or cancellation policy. These terms will be outlined in the event details or registration confirmation. Please review the specific event policy before completing your registration.
Event Changes
Zané may make changes to event details where necessary, including the date, time, format, speakers, or venue. If significant updates occur, registered participants will be notified as soon as reasonably possible.
Event Cancellations
Zané reserves the right to postpone, reschedule, or cancel an event if necessary. Where applicable, options for rescheduling, credit, or future participation may be provided in line with the specific event’s refund or cancellation policy.
Liability
To the fullest extent permitted by law, Zané is not responsible for any loss, damage, or indirect costs arising from your registration or participation in an event.
If an event cannot take place due to circumstances beyond our reasonable control — including but not limited to strikes, power outages, health restrictions, venue closures, or natural disasters — Zané will not be held liable for any resulting impact on attendees.
Event materials, discussions, workshops, and training content are provided for general educational purposes only and do not constitute professional, legal, or financial advice. Zané, its team, facilitators, and partners do not accept responsibility for any actions taken or decisions made based on this content.
Data Protection
We collect and process personal information for administrative, registration, and invoicing purposes related to events. For full details on how we collect, store, and manage personal information, please refer to our Privacy Policy.
Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your participation in a Zané event will be subject to the jurisdiction of South African courts.
Amendments
Zané may update these Terms from time to time. The latest version will always be available on our website. By registering for or attending an event after updates are made, you agree to the revised Terms.
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Types of Cookies
Session Cookies
These exist only while you are on the website and are removed once you leave.
Persistent Cookies
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Performance Cookies
These collect information about how you use the website, such as pages visited or errors encountered. They do not collect personally identifiable information and are used to improve website performance.
Functionality Cookies
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Use of Cookies by Greenhouse Co.
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Retired Cookies
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